I haven't bought from overseas before, is it safe?
Yes, we have years of experience in selling internationally. We are original 100% positive feedback eBay Powersellers. We ship the packages via Hong Kong Post Office registered airmail system. It's fast, reliable and is one of the best postal system around the world. For US buyers, you can even track your shipping status online at USPS's web site.
Can I have a tracking number for my package?
Yes. Please send us email at ShinyPurses@hotmail.com.
How long is the shipping?
It's around 3 to 12 days to UK and Austrlia, 5 to 14 days to US and Europe. If you can't receive your package within 14 days, please let us know.
I need it in urgent, do you provide next day service?
Sorry, we don't provide next day / fast post service.
How much is shipping?
You don't need to pay a cent. We provide FREE shipping.
Do you provide other payment methods rather than Paypal?
We only accept Paypal as our sole payment method. Paypal is owned by eBay. It's the most efficient and reliable 3rd party payment gateway provider. Paypal is safe and convenient. Here is their web site.
My item is broken, can I have a refund or replacement?
Yes. Please contact us within 1 months after buying. If you want a replacement, please take a photo of the broken item and send us via email. We'll send out a new replacement item to you. If you want a refund, please post back the item to us and we'll refund to you once the broken item is received.
How can I contact you?
You can send us email at ShinyPurses@hotmail.com, we'll contact you within 24 hours.
Do you do wholesales?
Yes, please contact us at ShinyPurses@hotmail.com.